Above information is how the hotel presents itself on their website.
Below is my experience based on a one-night stay at the property.
My arrival experience: One of the most impressive details in my travels. I received the room card as soon as I arrived in the hotel car at the airport. I could walk straight to my room upon arrival.
What about the food: I had a vegetarian pasta before leaving for the airport. It was nothing special, but a fine and tasteful meal.
What about the service: The service impressed me. It was better than expected. Attention to details and professional service from all staff. Fully up to InterContinental standards.
What about the rooms: This is where the hotel is not up to InterContinental standards. The rooms are out-dated and in need of an update. The bed is comfortable, but the design must be updated. Especially the shower is bad and located within the bathtub.
Number of rooms: 371.
Type of property: City hotel.
Location: Nairobi, Kenya.
Facilities: Pool, gym and business/meeting facilities.
Complimentary internet: Yes and fast enough for calls. It was not the case at my previous InterContinental hotel in Lagos.
My overall impression: Good+ experience. With an update the hotel would be up to InterContinental's standards. The staff and service is great.
For transport in Nairobi, I highly recommend Uber.
InterContinental Nairobi
4/
5
Oleh
Unknown
